We are investors just like you! We have been investing in Texas real estate since 2001. We understand what it is like to have “skin in the game”.
We are a professional management company.
Unlike many property managers, we are not agent’s first and property managers second. Our company focus is to manage investment properties.
We Are an Award Winning Company
Empire was a top finalist for a National Business Excellence Award in not just ONE, but THREE categories, Most Innovative, Customer Service and Marketing. Over 400 businesses from all over the country participated. Empire has won achievement awards from Century 21 and local business awards from the ActionCOACH business program.
Empire has been recognized by the Better Business Bureau as a “Business of Distinction” in 2015, 2016, 2017 and 2018.
We serve on the Board of Directors of the National Association of Residential Property Managers (NARPM).
NARPM holds its members to a higher standard. To become a member and keep your membership, additional ethics courses and educational courses are mandatory. View the link to see why hire a professional property manager http://www.whyuseone.com
We offer a 3 Point Promise
Unlike other companies, we put our money where our mouth is. View Our Promise for more information.
Save Money With Our Volume Based Discounts
We have been extremely diligent in our negotiations with our vendors to receive discounts from them, which we pass on to our clients. These are the same vendors we use for our own personal investments. Our clients on average save 40% on their maintenance costs.
Get Paid EARLY!
We are investors like you, so we understand how important it is to receive your rent payment. Most management companies will send out payments on the 10th or 15th of the month, Empire pays out our owners on the 5th. Empire will send multiple payments throughout the month ending on the 25th of the month. Other management companies think we are crazy. We tell them we are not crazy, we are just investors ourselves.
No Setup Fees! No Upcharge on Maintenance!
Some of our competitors might be cheaper with the management fee, but watch out for the huge upcharges on their maintenance. At Empire we do not upcharge on any of our maintenance and every invoice is uploaded to your portal.
No Hidden Fees!
All fees are disclosed on the management agreement.
Our owner portal allows you to see all documents, all maintenance requests, all reporting and allows real time conversations with our staff.
No longer email your property manager and never hear a response. At Empire our goal is to respond to all queries within one business day. We typically respond within the same day.
Get Pictures and Videos of Your Property
Have you ever had to approve a make ready bid without seeing a video? Have you ever waited weeks to get move out photos? Empire provides move-in / move-out, listing and make ready photos and videos within 3 business days.
We Know Our Numbers
Does your property manager know the average days on market for their vacancies? What about average cost of a make ready, vacancy rate, and collection rate. At Empire we believe in numbers and we disclose those to our clients. See Empire by the Numbers for more information.
Our company vision is to be the #1 rated customer service property management company in Austin. Empire has a friendly, helpful staff. Don’t believe us, see what people are saying about us.